Privacy information

Who is responsible for your information?

Haymaker Websites is the trading name used by Simon Hay for this service. For privacy enquiries, email [email protected].

Information collected

The waiting-list form asks for your name and email address, with optional business details, requirements, goals, referral source and preferred timescale. It prepares a message locally; you choose whether to send it from your email app. If you become a client, Haymaker may also need business contact details, project information, supplied website content, invoices, payment records, domain details and authorised-user access information.

Do not send passwords, private account credentials or sensitive personal information through the enquiry form or ordinary email.

Why the information is used

Enquiry details are used to reply to you, assess whether the Haymaker service is a good fit, take steps requested before entering a contract and prepare a quote. Client information is used to deliver the agreed service, communicate about the project, provide hosting or support where selected and maintain appropriate business and accounting records.

Haymaker does not sell enquiry or client information.

Email and technology providers

The website is hosted using Cloudflare Pages. The waiting-list page uses your own email app and does not send an automatic acknowledgement. Resend supports private client communications and the separate submitted-enquiry system. Cloudflare security services and Turnstile may protect submitted forms; the waiting-list page does not load Turnstile. These providers process limited technical or contact information where necessary to provide their services.

Analytics and cookies

Haymaker prefers privacy-conscious aggregate analytics such as Cloudflare Web Analytics. Advertising pixels, session replay and remarketing trackers are not added by default. If non-essential cookies or similar technologies are introduced, the website's cookie information and consent controls will be updated before they are used.

Cookie information

The public Haymaker pages do not load advertising pixels, session replay or cookie-based analytics. Cloudflare, our hosting and security provider, may use security cookies to help protect this website from automated abuse. The particular security cookies used depend on the protection applied to your visit.

When you choose “Got it” on the cookie notice, this tab stores the value “dismissed” under haymaker-cookie-notice-v1 in session storage. This only remembers that you have closed the notice while browsing in this tab; it is not used for tracking, and it ends when the tab is closed. If storage is disabled, the notice can still be dismissed on the current page.

Live phone previews on the work page connect to separate websites only when you open them. Those sites have their own privacy and cookie practices. You can also visit them directly using the project links.

The cookie notice provides information; dismissing it does not give consent to advertising or optional tracking. If optional tracking is introduced, appropriate controls will be provided before it runs.

How long information is kept

Unsuccessful or inactive enquiry information is normally deleted or anonymised within 12 months unless there is a reason to retain it for an active discussion or legal issue. Accepted client, contract, invoice and payment records may be kept for longer where needed for accounting, tax, contractual or legal record-keeping requirements.

Your rights

Depending on the circumstances, you may have rights to ask for access to personal information, correction of inaccurate information, deletion, restriction of processing or objection to certain uses. Where processing relies on consent, you can withdraw that consent.

Contact [email protected] to make a privacy request.

Complaints

If you are unhappy with how personal information has been handled, contact Haymaker first so the issue can be reviewed. You also have the right to complain to the UK Information Commissioner's Office.

Client websites

Haymaker clients remain responsible for deciding what privacy notices, cookie information, consent mechanisms and industry-specific wording their own businesses require. Haymaker can implement agreed wording and standard technical measures but does not act as the client's legal adviser.

Ask Haymaker AI pilot

This optional assistant answers general questions using approved Haymaker information. When you press Ask Haymaker, your question passes through Cloudflare to OpenAI for processing. Please do not include personal, confidential or sensitive information.

We do not save a conversation history or intentionally log question text in the application. Recent messages from the current chat are sent with your next question so the assistant can understand follow-ups. Chat messages remain in page memory only and are cleared when you choose New chat or reload the page. OpenAI response storage is disabled; its abuse-monitoring logs may retain question and response content for up to 30 days by default, with exceptions described in its data controls. Cloudflare also processes technical information to operate and secure the website. To limit automated requests, we keep a request count under a keyed, minute-specific identifier derived from your IP address. This counter contains no message text or raw IP address, expires within two minutes, and is removed on a subsequent chat request. Provider backups may retain older database states under their retention policy. Turnstile is loaded on the assistant page to deter automated abuse.

The assistant cannot submit enquiries, book work, take payment or agree a custom quote. Use the enquiry route for those discussions. For privacy questions or requests, contact [email protected]. OpenAI data controls.

Website enquiry emails

The enquiry form prepares an email on your device. It does not submit your answers to this website or store them in your browser. You must send the prepared message from your own email app. Once received, we use it to respond to your requirements and, if requested, send you an update when we are ready to take on projects. We do not add you to unrelated marketing. Email [email protected] to withdraw your enquiry or ask us to delete your details.